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For patients who have an urgent need we provide a triage service.

This is when the receptionist will take details and an experienced nurse or duty doctor will call you back on a suitable phone number to discuss your urgent need.

In many cases the clinician can resolve your problems by giving advice or prescribing medication but if, after discussing the symptoms he/she feels you need to be seen, an appointment will be made for either later the same day, or within 48 hours if it is felt the need for the appointment is less urgent.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website